Maybe I’m picky as someone who put myself through college as a waiter; I just can’t seem to get a small dose of customer service. The funny thing is in this economy (August 2009) companies need to keep every customer they have. While some companies have stepped up their game (Home Depot and Lowes) other still seem to display an apathetic approach to their customers.

I’m here to spotlight the good, the bad, and the ugly. This will be through my personal experiences, and also through the your experiences. Companies need to learn to respect their customers. Maybe if you have a choice between “Company A” or “Company B” and you heard how Company B provided bad service we can teach some of these people to respect their customers

Tags: customer service, podcast

This entry was posted on Monday, August 3rd, 2009 at 1:27 pm and is filed under Blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.